Academic Catalog

Replacement of Certificates

Policy 

  1. If an original UD graduation certificate is destroyed or lost, a duplicate may be ordered from the UD Registrar's Office. 

  2. The applicant must fill the “Duplicate Certificate Request” form (Appendix I), and submit it to the UD Registrar's Office. 

  3. The applicant must provide, along with the request form, an official evidence for lost, stolen, or destroyed certificates such as police or fire  department reports or any other valid reports. For replacing a damaged certificate, the applicant must attach the remains of the damaged certificate 

  4. A replacement certificate can be issued only once.

  5. Certificate replacement requests will not be processed for students with unpaid debts or other outstanding obligations to the University.

  6. If the request is accepted by the Registrar’s Office, the applicant must pay a non-refundable fee of AED 2000.

  7. Processing a certificate replacement can take up to three months.

  8. The replaced certificate shall have on its backside an explanatory phrase explaining the reason for replacement

  9. The replaced certificate shall maintain the same category of academic distinction that was applicable at the time of initial issue. It will also bear the names and signatures of the current university administration.

  10. The student will be notified when the replacement is ready.

  11. The Registrar’s office can send the replaced copy by courier to overseas students at their expense.

  12. If the lost certificate was later found by the applicant, he/she must return the replacement copy to the Registrar’s office. 

  13. The Registrar’s Office shall maintain a copy of the replaced certificate in the student’s file.

  14. An electronic “true” copy to replace a diploma is also available for AED 100 at the students request by applying through the portal.  This can be collected in person or emailed to the student.