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Student Appeals

Policy 

The students may appeal a decision by following this procedure:

1. Final Grade Appeal

A student who believes that a final grade has been inequitably awarded should file an appeal at the Registrar’s office by completing the Grade Appeal Form (GAF) within 14 days following the announcement of the grades by the Registrar. The Grade Appeal form is available in the Registrar’s office and a cost of AED 500 + VAT is applied. 

Grade appeals are not allowed for cases involving academic judgment, personal dissatisfaction, or lack of effort. Only procedural or calculation errors may be appealed.

1.1 Procedures

  1. Upon receiving the GPF, the Registrar shall forward the appeal to the concerned Dean and Program Director for action. 

  2. The Dean shall appoint a review committee of three faculty members (not including the course instructor) to review the final exam paper and schedule a meeting time.  The faculty members selected are normally subject- related. 

  3. The three faculty members must meet the student to review individual questions by comparing the student’s answer sheet with:

  • The model answer sheet;

  • The answer sheet of an A grade student,

  • The answer sheet of a B grade student; and

  • The answer sheet of a C comparable grade student.

  1. The review must be completed within five working days upon receiving the appeal from the Registrar’s office.

  2. The decision of the committee must be sent to the Dean and Program Director within one day from the end of the review. 

  3. The Dean or Program Director must send the decision of the committee to the Registrar.

  4. The Registrar must inform the student in writing of the review outcome within one day from receiving it from the Dean or Program Director.

  5. Copy of the review outcome must be kept in the student file.