BSCL 445 TOTAL QUALITY MANAGEMENT & CONTINUOUS IMPROVEMENT
The course focuses on quality and continuous improvement encompassing the entire organization from supplier to customer and how organizations achieve it. The coverage includes approaches to quality management, systems and procedures for planning, control and continuous improvement of quality, barriers to implementation of TQM, quality audit and benchmarking.
Prerequisite
BMNG 310
Offered
Semester 1 and 2